5 Neville House
WHAT IS YOUR RETURNS POLICY AND MONEY BACK GUARANTEE?
We offer a 100% money back guarantee. If you are not satisfied with your purchase you may return it to us for refund or exchange within 28 days. The item must be unused, it its original packaging, and in a fully re-sellable state.
For hygiene reasons we are unable to accept return of earrings, studs, belly bars, nose rings and nose studs.
Our guarantee is in addition to your statutory rights.
HOW DO I RETURN AN ITEM?
If you would like to return or exchange your purchase you will find full instructions for return on the delivery note in your package. A self adhesive returns label is included pre-printed with our returns address for you to attach to the parcel.
For all returns we advise that you get proof of postage.
HOW LONG WILL MY REFUND TAKE?
We endeavour to process refunds within 48 hours of receiving the returned goods. Please allow 14 days for the card account credit to be cleared.
If you have any questions about any of the above please don't hesitate to get in touch via:
Phone: 0333 355 1628
Contact Page: Click here